Effective Date: January 1, 2025
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Your Rights Are Protected
SocietyMeds is required by law to maintain the privacy of your protected health information (PHI) and to provide you with this notice of our legal duties and privacy practices regarding your PHI.
How We Use and Disclose Your Health Information
We use and disclose health information about you for treatment, payment, and healthcare operations. Here are examples of each category:
For Treatment
We use medical information about you to provide you with medical treatment or services. We disclose medical information to doctors, nurses, technicians, or other personnel who are involved in taking care of you.
Examples include:
- Sharing your medical history with consulting physicians
- Coordinating care with your primary care provider
- Communicating test results and treatment plans
- Prescription management and monitoring
For Payment
We use and disclose medical information about you so that the treatment and services you receive may be billed to and payment may be collected from you, an insurance company, or a third party.
Examples include:
- Submitting claims to your health plan
- Determining eligibility or coverage for services
- Reviewing services for medical necessity
- Processing payment transactions
For Health Care Operations
We may use and disclose medical information about you for our healthcare operations. These activities include quality assessment, employee review, training programs, accreditation, certification, licensing, or credentialing activities.
Examples include:
- Quality improvement programs
- Provider performance evaluations
- Training healthcare professionals
- Business planning and development
- Customer service activities
Special Situations
We may also use or disclose your health information in the following situations:
| Situation | When We May Disclose |
|---|---|
| Emergency Situations | To emergency personnel or family members to help with your care |
| Public Health Activities | To prevent or control disease, injury, or disability as required by law |
| Health Oversight Activities | To health oversight agencies for activities authorized by law |
| Judicial/Administrative Proceedings | In response to a court order, administrative order, subpoena, or discovery request |
| Law Enforcement | For law enforcement purposes as required by law or in response to valid legal process |
| Serious Threat to Health/Safety | When necessary to prevent a serious threat to your health and safety or that of others |
Your Rights Regarding Medical Information About You
Right to Inspect and Copy
You have the right to inspect and copy medical information that may be used to make decisions about your care. To inspect and copy medical information, you must submit your request in writing. If you request a copy of the information, we may charge a fee for the costs of copying, mailing, or other supplies associated with your request.
Right to Amend
If you feel that medical information we have about you is incorrect or incomplete, you may ask us to amend the information. You have the right to request an amendment for as long as the information is kept by or for our practice. Your request must be in writing and must provide a reason that supports the request.
Right to an Accounting of Disclosures
You have the right to request an "accounting of disclosures." This is a list of the disclosures we made of medical information about you other than our own uses for treatment, payment, and health care operations.
Right to Request Restrictions
You have the right to request a restriction or limitation on the medical information we use or disclose about you for treatment, payment, or health care operations. You also have the right to request a limit on the medical information we disclose about you to someone who is involved in your care or the payment for your care.
Right to Request Confidential Communications
You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you can ask that we only contact you at work or by mail. We will not ask you the reason for your request and will accommodate all reasonable requests.
Right to a Paper Copy of This Notice
You have the right to a paper copy of this notice. You may ask us to give you a copy of this notice at any time. Even if you have agreed to receive this notice electronically, you are still entitled to a paper copy.
Telehealth Services
Technology and Privacy
Our telehealth platform uses encryption and secure communication channels to protect your health information during virtual consultations.
For telehealth services, we may use and disclose your health information:
- Through secure video conferencing platforms
- Via encrypted messaging systems
- Through secure patient portals
- For electronic prescription transmission
Changes to This Notice
We reserve the right to change this notice and to make the revised or changed notice effective for medical information we already have about you as well as any information we receive in the future. We will post a copy of the current notice at our facilities and on our website.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the Department of Health and Human Services. To file a complaint with us, contact our Privacy Officer using the information below. You will not be penalized for filing a complaint.
Contact Our Privacy Officer
SocietyMeds Privacy Officer
Email: info@societymeds.com
Phone: 1-800-XXX-XXXX
Office of Civil Rights
U.S. Department of Health and Human Services
Phone: 1-800-368-1019
Website: www.hhs.gov/ocr/privacy
Acknowledgment
By using our services, you acknowledge that you have received and had the opportunity to review this Notice of Privacy Practices.
This notice complies with the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule (45 CFR Parts 160 and 164).
